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1.5 Based on 8 reviews
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I have a GE wash that is 6 mo old. The agitator eats my cloths. I have called GE too many times to count and they have replaced my agitator 7 times and the washer is still eating my cloths. I have been told by GE that I am not loading my machine correctly. I have read the user manual and am using my machine correctly. I have been trying to get the machine replaced but GE tells me I have to go through a process first. I have been following their... Read more

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WE BOUGHT THE OVEN FOUR YEARS AGO FROM LOWES. THE TEMP STARTED MESSING UP, PAID 200.00 TO GET IT FIXED NOW IS 25 DEGREES OFF. I WAS TOLD BY REPAIR MAN THAT YOU HAVE TO WAIT THIRTY MINS AFTER THE PREHEAT BUZZER FOR IT TO PREHEAT, HOW CRAZY IS THAT!!!!!!!!!!!! WHY DO YOU HAVE A PREHEAT BUZZER IF IT IS NOT PREHEATED SO I AM TO TIME SIT AND WAIT AND TIME FOR 30 MINUTES BEFORE I CAN START COOKING. DO YOU KNOW HOW MUCH ENERGY THAT TAKES? CUSTOMERS... Read more

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I bought a GE Cafe range last July. Have had hot knobs on oven the entire time. GE repairman has been here twice and said there was nothing wrong. Maybe it is something I am doing. Suggested dish towels hanging from oven handles. I have burned myself several time. Repairman was here yesterday and he put on both ovens. Knob area did not heat up until after he left. I put on broiler and the whole area became very hot. I am going to call... Read more

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I have a GE profile gas range (5 years old) and the knobs have melted twice The rear control panel has melted 3 times when operating the self cleaning function GE customer I use the word loosely SERVICE informs me there is nothing more they can do, and will sell me a new stove at a discount. This is completely unacceptable. I was a NYC professional firefighter for 21 years I know what can cause a fire and this stove is it. The product and... Read more

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Several years ago we remodeled our kitchen. Our designer recommended GE Profile appliances which we purchased at Friedman's Pleasant Hill Ca. The dish washer was delivered with a hole in the side. We called Friedman's. They refused to help and told us to call GE. We did, and soon received another dish washer. Then the refrigerator ice cubes stuck together. We refused to pay for a service call and lived with it for several months ( we used ice... Read more

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General Electric Website is terrible, they like to hide consumer relations phone numbers. Once found, their runaround is horrible. Purchased a dishwasher 11/11/16 - installed 11/30/16 STILL NOT WORKING AND NEVER BEEN ABLE TO USE IT. THE DATE NOW IS 3/22/16. threatening TO CALL BBB/ CONSUMER REPORTS,AND LOCAL TELEVISION CONSUMER REPORTER. I am fed up with all the time I have spent talking with Home Depot (where I purchased the dishwasher) and GE.... Read more

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JUNE 2015 DELIVERY. MACHINE NEVER EMPTIED WATER AFTER CYCLE. THEN MACHINE STARTED TO VIBRATE & JUMP SEVERAL INCHES ABOVE FLOOR. SERVICE REPLACED 4 SHOCK ABSORBERS AND NEWER TIMER. AFTER 5 SERVICE CALLS CLOTHES STILL FINISH WITH EXCESS WATER. THIS PRODUCT IS THE WORST MACHINE EVER ENCOUNTERED. EITHER IT IS DUE TO OUTSOURCED MANUFACTURER OR HOME DEPOT SOLD ME A POORLY REFURBISHED MACHINE AS NEW. I AM STUCK WITH THIS LESS THAN ONE YEAR OLD... Read more

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As i bake and use the convection clicking keeps coming and going .As we sit in the kitchen people say what is that noise i'm ashamed when they ask.I payed good money for this thinking i'm getting a great product but i say i am not.Going to try my heart out to do something about it.But i'm sure i'm stuck with it.Need to purchase a vent think i'll buy a GE vent ? I'll be afraid to did reseach but missed this problem.There must be away to fix... Read more

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I bought a new GE refrigerator and in less than 3 months it is needing repairs. Model # GNS23GMHBFES. Customer Service said they will repair and acted like it was a common thing. I have never in my 61 years heard of a refrigerator breaking in less than 3 months. Plus it takes a couple of weeks for them to fix it. They are without concern as to the inconvience or food loss. This refrigerator is a French Door, slate color. If I had it to do over I... Read more

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Feb. 05, 2016 while cooking pizza last night in the oven, the bottom element caught on fire and just kept melting the element, It was shooting sparks and smoke coming out everywhere. My oven is not dirty the elements are not dirty. I turned the oven off and we had to shut the breaker off to get the fire to stop. After reading the other reviews we also are lucky that we were home and could contain the fire and not loose our house and our Dog. ... Read more

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