General Electric
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General Electric Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
General Electric has 1.5 star rating based on 79 customer reviews. Consumers are mostly dissatisfied.
50% of users would likely recommend General Electric to a friend or colleague.
- Rating Distribution
Pros: Design of appliance, Same serviceman - very nice guy, Warranty service.
Cons: Quality, Customer service, Fridge.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
General Electric has 1.5 star rating based on 79 customer reviews. Consumers are mostly dissatisfied.
50% of users would likely recommend General Electric to a friend or colleague.
- Rating Distribution
Pros: Design of appliance, Same serviceman - very nice guy, Warranty service.
Cons: Quality, Customer service, Fridge.75% of users think that General Electric should improve its Product Quality.
100% of users say that they won't use General Electric in the future for similar services or products.Recent recommendations regarding this business are as follows: "Don’t purchase any GE appliancee", "Buy another brand or a huge warranty.", "Lowe’s said we would have to contact you", "Don’t buy opal profile icemaker", "BUYER BEWARE A MICRO - OVEN COMBO IS NOT THE WAY TO GO".
Most users want General Electric to offer a solution to their issues.
Review authors value the most Location. Consumers are not pleased with Exchange, Refund and Cancellation Policy and Website. The price level of this organization is high according to consumer reviews.
Media from reviews
Top General Electric Reviews
"Terrible GE stove"
My GE stove, oven, it has an air fryer capacity, regular oven, and convection option. The problem I have is the stove top the burners it is a ceramic oven top....
"Defective GE Cafe refrigerator"
We ordered all GE appliances for our new house. We ordered appliances in July of 23. They were delivered in November. So, they are not old ! The refrigerator...
Purchased GE Antenna model 48732
Hi GE CEO H Lawrence, I purchased a GE Antenna model 48732.
Hi Samsung tv plus CEO KS Choi I purchased a Samsung tv plus tv.
Hi, Walmart, CEO Doug McMillion, Dan Bartlett, Rachel Brand, and Supervisor of Portage Walmart store 2554.
Good Afternoon, I purchased a television and antenna from Walmart Store 2554 in Portage, IN in 2022.
My television that I purchased from Walmart is a Samsung plus tv, and a GE antenna model 48732. Since buying my television and antenna, the tv says things that are out of the ordinary and odd!
For instance, today out of no where, it said corrupt, it also says again, and at times perverse words. Whenever Im watching something these words are oddly said when the subject of the show doesnt even pertain to what has and is being said!
I would like an answer from Walmart, Samsung plus tv, and GE antenna model 48732 as to how and why this is happening? I have Comcast Internet but, I dont have cable. Comcast may be the problem?
I will be emailing Comcast, GE, and Samsung, as well to get to the bottom of this!
Im a customer of Walmart, Samsung tv plus, GE antenna, and Comcast! I dont appreciate this happening! I would like the CEO of Walmart to look further into this.
Also, Im a Christian, and I cant even find a Christian channel on my television?! What is up with that?
Im not happy with or about all of this.
Thank you, Lazette M. Garza
Preferred solution: I would like GE to look further into this issue!
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Defective GE Cafe refrigerator
We ordered all GE appliances for our new house. We ordered appliances in July of 23.
They were delivered in November. So, they are not old ! The refrigerator freezer drawer gasket would not seal. Condensation and ice formation made use unsatisfactory.
The service provider had barely left our driveway when it happened again. After five service calls the service rep realized the wrong gasket was installed on the refrigerator at the factory. This happened over the holidays but getting to speak with anyone with any authority is impossible. We purchased the items from a local store (not big box) who indicated that after the sale they had no further involvement and service was handled by another company.
Finally the gasket is fixed. Now the ice/water dispenser part (where you put your glass to dispense the water) is marred. We hardly ever use the dispenser but when I called I was told it is cosmetic. The warranty does not cover cosmetic issues.
The advice from customer service was to tell users to be gentle when they get ice. I am convinced this is more poor quality from GE but all I received was a ridiculous suggestion we tell people to be gentle .I cant imagine how it would look we if we had small children. No one will entertain that it might be a flaw !!!
As I indicated we purchased other GE appliances as well. Will outline the difficulties we encountered with them on another post !
- Very poor customer service
- Costly for the quality
Preferred solution: A replacement part for the ice/water dispenser.
User's recommendation: Don’t purchase any GE appliancee
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |
Conway, South Carolina
Faulty breaker GE box that almost set my house on fire on
User's recommendation: be careful, faulty equipment sales, and they dont care.
Bluffton, Indiana
Ice maker won’t work
Preferred solution: Full refund
User's recommendation: Don’t buy opal profile icemaker
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Does not last, junk dishwasher
- Looks nice
- Cheap build
Preferred solution: Latch and striker
User's recommendation: Buy another brand or a huge warranty.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
A BRIEF CONVERSATION ABOUT MY LEMON GE 30 INCH OVEN MICO COMBO PT800SHISS
FOR THE LIFE OF ME I CAN'T UNDERSTAND WHY YOU WOULD HAVE GONE THROUGH ALL THE EXPENSE OF THIS COMBO WITH THE STAINLESS TRIM AND THE TINTED WINDOWS (FABULOUS LOOKING FROM THE OUTSIDE) WHEN THE SHELF LIFE IS ONLY 7-9 YEARS... YOU COULD HAVE SAVED LOADS OF MONEY IF YOU MADE THE OUTSIDE OUT OF HEAVY CARDBOARD PAINTED WITH STAINLESS PAINT.
WHAT I AM GETTING AT IS -- OVER 6 MONTHS AGO MY DISPLAY SCREEN ANNOUNCED "OVEN ERROR SERVICE MAY BE NEEDED, TEMPERATURE CONTROL FAULT"
WE GOT SERVICE ON IT WITH A NEW THERMOSTAT.
6 MONTHS LATER THE SAME ERROR CAME UP. WE CALLED FOR SERVICE AGAIN. THE TECH. THOUGHT IT WASN'T THE THERMOSTAT AFTER ALL BUT THE NEXT THING WOULD BE THE MAIN CIRCUIT (NAMELY THE MOTHER BOARD) (THE COST, $800 PLUS - PLUS.
WITH A WARRANTY OF ONLY 1 YEAR.
NOW DO I FIX IT FOR UNDER $1,000 WITH NO REAL WARRANTY OR REPLACE IT AFTER ONLY 7 YEARS??
THIS OVEN IS IN MY SECOND HOME USED ABOUT 3 DAYS A WEEK FOR 6 MONTHS PER YEAR. MY OVEN IN MY MAIN HOME HAS GONE THROUGH 6 FAMILY MEMBERS AND COOKING 5 DAYS A WEEK FOR YEARS.
I HAVE A FEW QUESTIONS
1. WAS THIS A LEMON?
2. DO YOU STILL STAND BEHIND YOUR PRODUCT?
3.
WHAT AM I SUPPOSED TO DO?
4. IF YOU SAY REPLACE IT - IT WAS ONLY MEANT TO LAST 7 - 9 YEARS I WILL AGAIN SAY WHY MAKE IT SO FANCY FOR THE SCRAP YARD.?
I WILL WAIT FOR YOUR RESPONSE
VIRGINIA GERBERRY
- Nice looking
- Replacements too soon
Preferred solution: I would like to have my oven work the way GE said it would work and not to have to replace it within 6-7 years
User's recommendation: BUYER BEWARE A MICRO - OVEN COMBO IS NOT THE WAY TO GO
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
GE washer and dryer
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Having problems talking with someone about my new Ge double oven purchased 11/26/23
Preferred solution: I would like to get my double oven repaired please. I f not refund for full purchase.
Valdosta, Georgia
Need my countertop replaced
User's recommendation: Lowe’s said we would have to contact you
Aurora, Colorado
Old load center
User's recommendation: get the correct phone number
Kerrville, Texas
The first malfunctioning dishwasher received for September 16. We have had one replacement dishwasher presented to us, that also broke! Now, after waiting, almost a month to get Repair, and after thre
- Pissed customer
Preferred solution: Apology
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Temple Hills, Maryland
Availability of CXE22DP2PS1
Never received washer part
- Cs is awful and gives you the runaround
Preferred solution: Full refund
User's recommendation: Don’t buy any ge products
Verify appointment for today
User's recommendation: Not to use he appliance service
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
No one showed up please call me to reschedule 561702**** Douglas Root
Preferred solution: A new appointment
Upland, California
Fridge won't work
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It cannot be a lemon after 7 years. If you can’t argue the facts effectively you need to give up trying. If puts your credibility and by default your intelligence in question.
Yes I still consider it a lemon, It is a 7 year old appliance but in usage it is nearly new. Used less than 6 months a year for maybe 3 x a week less than 100 times turned on, Fixed twice and still not working.
Is that all I can expect from General Electric? Maybe a budget oven from a second hand store, but not from GE. Would you think I should consider buying another GE? We won't be fixing it again.
Will be looking into a different brand. 2 stoves at home 1 still working without repair for 22 years and 1 still working with minor repair after 20 years.
I don't expect that but 7 years is a little to small of a timeframe. Thank you for your thoughtful response..