Product: General Electric Repair Clear all filters (37 of 37 reviews match)
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I bought a new GE refrigerator and in less than 3 months it is needing repairs. Model # GNS23GMHBFES. Customer Service said they will repair and acted like it was a common thing. I have never in my 61 years heard of a refrigerator breaking in less than 3 months. Plus...
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Anonymous
Kip

I am waiting for repair person #6 to fix this same refrigerator. I have never in 70 years seen such a poor product!

Product
General Electric Repair
#792020
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This is the 2nd time in a year and a half that the tubing on the water dispenser has failed. You would think that a $2500 frig would have copper lines near the compressor to prevent becoming brittle and cracking due to the heat. The first time they installed a new...
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General Electric Repair
#781867
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GE service repair has treated my family unfairly. We have Mongram refrid and freezer. We called for service and they came out and told us to defrost our freezer unit and they would come back. On the day of repair (12/29/15) after we defrosted our huge freezer they...
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Anonymous
Unhappy

I agree with you and all my kitchen appliances are GE so as I need to replace I will not buy GE every again. My microwave has been giving me problems forever and now it will ...

General Electric Lambertville, New Jersey
Product
General Electric Repair
#760134
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On 12/3/15 , they were supposed to come from 1-5 . I called sever times to verify , with a 15 min hold each time. At 5 they called and said he would not make it. And would I like to reschedule , next Saturday .. I was fuming , all they said was , so call our consumer...
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General Electric Repair
I didn't like
  • Runaround from customer service
#744747
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Bought a GE Profile Fridge model no. PF556PKXSS in Sep 2009. It never got cold when we plugged it in. Asked for a replacement after service tech confirmed compressor is dead. Second fridge arrived in Oct of 2009. Had to service it within first year due to water...
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General Electric Belwood, Ontario
Product
General Electric Repair
I didn't like
  • Fridge
#602983
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I built a new home, moved in in June, 2007. We purchased a Monogram refrigerator, dishwasher, trash compactor, double wall ovens, 36" cooktop, and downdraft hood.EVERY SINGLE ITEM EXCEPT THE GAS COOKTOP HAS FAILED at some point since then. The dishwasher rollers won't...
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1.0
Product
General Electric Repair
#552992
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Certified appliance repairman believes the design of the unit is faulty. Coils corroded, cover on coils rusted. Mold grows on door interior, shelves, on lids of jars/bottles on door. Other consumers complain of same problem. Unit must be kept very cold to slow down...
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Helpful.Tech
Helpful.Tech

I've have a good amount of knowledge about this product line and can't say I've ever ran into the issue you're speaking of. Is the unit sill under warranty with G.E.? If not...

Product
General Electric Repair
#526206
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We have a GE Profile, purchased in about 2007. We have had the mother board replaced at least 3 times and the gasket around the doors failed as well. After the board failed the third time, GE was nice enough to give us a renewal of a one year warranty. The repair...
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Helpful.Tech
Helpful.Tech

GE fridges, especially that of a Profile, do not typically run into such problems. I'm not aware of one that commonly has circuit boards "melt". It sounds like more of a ser...

Product
General Electric Repair
#524950
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We have had a GE Monogram 36 inch refrigerator since 2005. I am not sure why we have put up with it so long but from the beginning we have had problems. The drain line clogs up frequently and water collects inside the refrigerator until it pours out onto the floor...
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General Electric Repair
#500334
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General Electric - Freezer Door leaks
I bought a counter depth side by side refrigerator in 2008. If worked fine until the extended warranty expired. Then the cold side door started leaking. GE repaired that problem. Then the freezer door leaked. Ge repair says I need a new door, but the door is not...
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General Electric Repair
#448244
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