Floyd G Omf

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Verified Reviewer

Does not last, junk dishwasher

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Dishwasher is less than 3 yeats old, and already needs a latch and striker. Poor design amd quality. The prior dishwasher qas @ 30years old and srill workded. Figured if I update it it would lool better and be more efficient, i was WRONG, JUNK product. Already had to replace the fridge, and microwave only works with 30 seconds button. American made junk.
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Pros:
  • Looks nice
Cons:
  • Cheap build

Preferred solution: Latch and striker

User's recommendation: Buy another brand or a huge warranty.

Douglas R Dej

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Verified Reviewer

No one showed up please call me to reschedule 561702**** Douglas Root

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Same as above. See reason for review. No one showed up or called about my scheduled service appointment
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Preferred solution: A new appointment

Michael S Jiv

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Verified Reviewer
| map-marker Visakhapatnam, Andhra Pradesh

Complaint

Purchased a model # JB6555DkBWW Stove in Jan.23 Received in March 23 for delivery. Glass top is scratched after cooking and cannot be cleaned if something spills. Have tried many ways to clean scratches or remove spills with suggestions from A customer rep that I d spoke with in July. Very disappointed in the stove..I had a Sears Kenmore for almost 20 yrs. Would still be using but oven malfunctioned. The glass top had hardly any scratches. Is this a manufacturer flaw/or just poor quality being used . Is there something that can be done. With this stove top. I appreciate any reply as soon as possible.
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Preferred solution: A new top if manufacturer flaw

User's recommendation: Wld think seriously about a purchase

Anonymous
map-marker Lagrange, Georgia

Terrible GE stove

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My GE stove, oven, it has an air fryer capacity, regular oven, and convection option. The problem I have is the stove top the burners it is a ceramic oven top. It was lovely. However, if you turn it on low, it cooks the same as it does on high. It is always darkness. I was told by the GE customer service that I would just have to live with it. I will never buy another GE product in my life.
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User's recommendation: I would not buy

Cade Edx
map-marker Valdosta, Georgia

Need my countertop replaced

Broken cracked, bought it in December from Lowes. I dont know how it happened or why it broke so easily .
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User's recommendation: Lowe’s said we would have to contact you

Beverly Y Icz
map-marker Bluffton, Indiana

Ice maker won’t work

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General Electric - Ice maker won’t work
I have a ge profile ice maker this is the second one it makes a loud noise what a bunch of junk I paid 500 dollars for it ugh
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Loss:
$500

Preferred solution: Full refund

User's recommendation: Don’t buy opal profile icemaker

virginia g Mdk

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Verified Reviewer

A BRIEF CONVERSATION ABOUT MY LEMON GE 30 INCH OVEN MICO COMBO PT800SHISS

FOR THE LIFE OF ME I CAN'T UNDERSTAND WHY YOU WOULD HAVE GONE THROUGH ALL THE EXPENSE OF THIS COMBO WITH THE STAINLESS TRIM AND THE TINTED WINDOWS (FABULOUS LOOKING FROM THE OUTSIDE) WHEN THE SHELF LIFE IS ONLY 7-9 YEARS... YOU COULD HAVE SAVED LOADS OF MONEY IF YOU MADE THE OUTSIDE OUT OF HEAVY CARDBOARD PAINTED WITH STAINLESS PAINT. WHAT I AM GETTING AT IS -- OVER 6 MONTHS AGO MY DISPLAY SCREEN ANNOUNCED "OVEN ERROR SERVICE MAY BE NEEDED, TEMPERATURE CONTROL FAULT" WE GOT SERVICE ON IT WITH A NEW THERMOSTAT. 6 MONTHS LATER THE SAME ERROR CAME UP. WE CALLED FOR SERVICE AGAIN. THE TECH. THOUGHT IT WASN'T THE THERMOSTAT AFTER ALL BUT THE NEXT THING WOULD BE THE MAIN CIRCUIT (NAMELY THE MOTHER BOARD) (THE COST, $800 PLUS - PLUS. WITH A WARRANTY OF ONLY 1 YEAR. NOW DO I FIX IT FOR UNDER $1,000 WITH NO REAL WARRANTY OR REPLACE IT AFTER ONLY 7 YEARS?? THIS OVEN IS IN MY SECOND HOME USED ABOUT 3 DAYS A WEEK FOR 6 MONTHS PER YEAR. MY OVEN IN MY MAIN HOME HAS GONE THROUGH 6 FAMILY MEMBERS AND COOKING 5 DAYS A WEEK FOR YEARS. I HAVE A FEW QUESTIONS 1. WAS THIS A LEMON? 2. DO YOU STILL STAND BEHIND YOUR PRODUCT? 3. WHAT AM I SUPPOSED TO DO? 4. IF YOU SAY REPLACE IT - IT WAS ONLY MEANT TO LAST 7 - 9 YEARS I WILL AGAIN SAY WHY MAKE IT SO FANCY FOR THE SCRAP YARD.? I WILL WAIT FOR YOUR RESPONSE VIRGINIA GERBERRY
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Loss:
$3
Pros:
  • Nice looking
Cons:
  • Replacements too soon

Preferred solution: I would like to have my oven work the way GE said it would work and not to have to replace it within 6-7 years

User's recommendation: BUYER BEWARE A MICRO - OVEN COMBO IS NOT THE WAY TO GO

2 comments
Guest

It cannot be a lemon after 7 years. If you can’t argue the facts effectively you need to give up trying. If puts your credibility and by default your intelligence in question.

Guest
reply icon Replying to comment of Guest-2473284

Yes I still consider it a lemon, It is a 7 year old appliance but in usage it is nearly new. Used less than 6 months a year for maybe 3 x a week less than 100 times turned on, Fixed twice and still not working.

Is that all I can expect from General Electric? Maybe a budget oven from a second hand store, but not from GE. Would you think I should consider buying another GE? We won't be fixing it again.

Will be looking into a different brand. 2 stoves at home 1 still working without repair for 22 years and 1 still working with minor repair after 20 years.

I don't expect that but 7 years is a little to small of a timeframe. Thank you for your thoughtful response..

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Anonymous

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Conway, South Carolina

Faulty breaker GE box that almost set my house on fire on

General Electric - Faulty breaker GE box that almost set my house on fire on
General Electric - Faulty breaker GE box that almost set my house on fire on - Image 2
General Electric - Faulty breaker GE box that almost set my house on fire on - Image 3
General Electric - Faulty breaker GE box that almost set my house on fire on - Image 4
The bottom lug that sends bower to the sub panel was loose a after 3 years almost set my home on fire. Please feel free to contact me at: 908-414-**** if i dont pu please leave call back number. I have pictures and bill from electric co to shut off/on power, new box, install, permits etc. Electric co said it was a faulty electric box!
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User's recommendation: be careful, faulty equipment sales, and they dont care.

Deborah M Dtm

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Verified Reviewer

GE washer and dryer

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My washer was 8 months old and broke. Took 8 weeks get parts and repair. Was under warranty! Dryer 1 year 4 months back inside broke off. $700 repair no thank you. What?i spent $2000 on these machines. Thinking i was buying the best. What happen to General Electric??? I've only purchased GE for 50 years. This is not my nature to do this but I am very upset and disappointed.
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Loss:
$900
Dmitry R Ews
map-marker Aurora, Colorado

Old load center

Wrong phone number provided by pissed consumer. I was and am specifically looking for phone number of customer support with regards to residential load centers.
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User's recommendation: get the correct phone number

John R Efr

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Verified Reviewer

Having problems talking with someone about my new Ge double oven purchased 11/26/23

I reached someone last week and scheduled an appointment on 12/27/23. confirmation # 07092**** last name RAWLS SR. no one showed up are called. the company name is CYBER WORLD ELECTRONIC LL I called yesterday evening and held on the phone for 1 hour know one picked up, I tried again for 30 minutes same results. I put the oven in self-clean mode 12/25/23 around 8pm the door locked and the book said it would unlock after the unit cooled down, it has not open or does it have power. I checked the breaker it's good I need help please please contact me at 478-361-****
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Preferred solution: I would like to get my double oven repaired please. I f not refund for full purchase.

Patreece B Cye

Never received washer part

Order a part for my GE washing machine from the company and I never received it!! Now they are refusing to give me a refund saying I would need to send the part back . How do I send something back I never got!!
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Loss:
$68
Cons:
  • Cs is awful and gives you the runaround

Preferred solution: Full refund

User's recommendation: Don’t buy any ge products

Debra B Hsu

Verify appointment for today

Please have an Executive call me and I will explain what happened. Ive never had such rudeness and such poor service. My contact number is 310-963-****. Im a palled at GE Service or Appliance Service.
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User's recommendation: Not to use he appliance service

Dennis B Alx

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Verified Reviewer
| map-marker Temple Hills, Maryland

Availability of CXE22DP2PS1

I purchased 4 cafe appliances on 11/4/23 from Bray & Scarff in Timonium, MD. Three will be delivered today. We were told that the refrigerator was due in at the end of November. Now we are told that it came in damaged, with no future date of delivery. These 4 items have been paid in full and some rebates depend on 4 purchased. Can you help with this, possibly locating a fridge?
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Allen A Jqx
map-marker Kerrville, Texas

The first malfunctioning dishwasher received for September 16. We have had one replacement dishwasher presented to us, that also broke! Now, after waiting, almost a month to get Repair, and after thre

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We have been waiting since September 16 or 15th for our washing machine dishwashing machine. We received one dishwasher which was malfunctioning and so they replaced it with another one which was also malfunctioning now after a month of waiting on an appointment to fix it and after three messages from the company, thats going to fix it to confirm our appointment for today yesterday, they told us this morning via a message machine that they were closed for training purposes! I want to talk to somebody in charge right now!
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Loss:
$600
Cons:
  • Pissed customer

Preferred solution: Apology

Lavaris Xfx
map-marker Upland, California

Fridge won't work

Power went out last night 15mins fridge never started back up,now it's a complete melt down.HELP ME NOW
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